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FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Setting up FAQs
General
If you are not completely satisfied with a Memoire purchase or gift for any reason, Memoire welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases. Returns that are made from 31-60 days after purchase are eligible for online credit (if returned to us by mail) In order to complete the return, you must have proof of purchase.
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