FREQUENTLY ASKED QUESTIONS

How many times a day should I use the product?

At least twice per day morning and before bed.
Are your products cruelty free?

Our products do not contain binders, thickeners, fillers, sulfates, or parabens. Our products are cruelty-free and not tested on animals.
How long will it take to receive my product?

7 to 14 days if the product is in stock.If out of stock and lead time is longer than 45 days a refund will be issued.
What's Your Return Policy?

If you are not completely satisfied with a Memoire purchase or gift for any reason, Memoire welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases. Returns that are made from 31-60 days after purchase are eligible for online credit (if returned to us by mail) In order to complete the return, you must have proof of purchase.
How long will it take to see results?

After the first use your skin will appear brighter, please allow 4 weeks for noticeable skin tightening.
Is this product safe for sensitive skin?

Yes but if you have a diagnosed skin such as cystic acne or any diagnosed condition of the skin please contact your dermatologist before use.
Is this product safe for teenagers?

Yes this product is safe for all people fourteen and above.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.